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  • Cancel Your Order Before Payment

  • If you have not paid for your order, there is no need to contact us to cancel it. We receive hundreds of 'test' orders each day which our members are using to quote certain cart contents and save the invoice for later reference.
    We ignore all orders until a matching payment is received. So if you haven't paid, don't worry, we're not processing your order. You are under no obligation to follow through and pay for an order.

    Note: If your order is more than a week old you may not be able to "reactivate" it by sending payment, as prices, shipping rates and/or currency conversion rates may have changed. In this case, simply reorder your item.


  • Cancel Your Order After Payment

  •  GRANDEVER works tirelessly to provide rapid delivery to our customers. As such, it is not possible for us to halt delivery once we receive orders. Customers are responsible for placing accurate orders. ETrade Supply does not offer refunds should customers change their mind or incorrectly place orders.


  • Change Your Order After Payment

  • To add Items to your order without canceling any previous items, please don't hesitate to contact us soon. There is no charge for this service.  Current contact methods is :hq01@ grandever.com.

  • Note: If the goods have already been delivered we cannot cancel or change the order. See returns and refund policy.


GRANDEVER.COM

Vertical Integration

GRANDEVER International is a global, vertically integrated, post sales consumer electronics solutions provider.

Careful Inventory Management

GRANDEVER maintains the most comprehensive inventoried product line in the Global Wireless repair parts marketplace.

Flexible Cooperation

From Enterprise level remanufacturers, to independent repair facilities, to network carriers, we can serve you.

Volume OEM Parts

GRANDEVER delivers a complete OEM parts solution for housings, RF compliance, small parts and adhesives, and A+ grade LCDs and digitizers.

In-depth Industry Knowledge

GRANDEVER has over 10 years’ experience in the wireless parts supply chain industry which let us know your needs better.

Repair Shops Supporting

grandever maintains the cutting edge knowledge base required to service repair shops; supporting thousands of different models every day.

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